Contact

Get in Touch

Customer Service Email

service@iron-ethos.com

Use this email for orders, shipping, returns, warranty claims, product questions, dealer inquiries, and general support.

Response Time

We aim to reply within 1–2 business days (Mon–Fri, excluding holidays). During launches or peak seasons, replies may take up to 3 business days. To help us respond faster, please include your order number and a clear description of the issue.

Business Hours

Monday – Friday, 9:00 AM – 6:00 PM (PT)

Business Address

Iron Ethos USA, Inc.
21671 Gateway Center Dr, Suite 210
Diamond Bar, CA 91765
United States

Please do not ship returns to this address without first emailing service@iron-ethos.com for return instructions.

Dealer & Wholesale Inquiries

Interested in carrying Iron Ethos products in your shop? Email info@iron-ethos.com with the subject line “Dealer Inquiry” and a short introduction to your business.